Effective Date: October 12, 2021
The Cardinal Health Canada ACCELERATE™ Program for Medical Supply Providers and AcceleratePRO™ Program for Surgical Centres (together, “Program”) are owned and operated by Cardinal Health Canada Inc. (“Cardinal Health Canada”) and was created to thank our medical supply provider and surgical centre customers for their business. When you register for the Program, depending on your tier level, you become eligible to obtain Cardinal Health Canada Dollars (“Cardinal Health Dollars” or “CH Dollars”) when making Qualifying Purchases (defined below).
Cardinal Health Canada’s customers in Canada who are medical supply providers (defined below) or independent surgical centres (“Customer”) can register for the Program, subject to compliance with the Program Terms and Conditions (“Terms and Conditions”) and any applicable laws and/or regulations that apply to you.
Medical supply provider refers to (1) retailers in Canada whose primary business is to provide medical supplies directly to patients and consumers in Canada (including pharmacies); as well as (2) distributors in Canada whose primary business is to sell medical supplies to operators of medical, dental and veterinary practices, operators of surgical centers, or Emergency Medical Services (“EMS”) providers. Other businesses, including operators of medical, dental and veterinary practices and EMS providers themselves, as well as long term care and retirement homes and hospitals, are not eligible for the Program.
Participation in the Program is for Customers who registered for the Program via the portal at www.shop.cardinalhealth.ca and who received confirmation from Cardinal Health Canada that they have been approved as a Program member (“Member”). Program void where prohibited or restricted by law.
Members are eligible to receive rewards in the form of CH Dollars which can be applied towards future purchases with Cardinal Health Canada.
The amount of CH Dollars that can be received is based on Member’s increase in Qualifying Purchases compared to the preceding year. The amount of CH Dollars depends on the Member’s Membership Tier (described below) as well as whether the increase in purchase, if any, is for Cardinal Health Brand products (defined below) or non-Cardinal Health Brand products (i.e. “National Brand products”).
Any products from the brands listed in Schedule A (at end of the Terms and Conditions), as well as all products included in this hyperlinked document (hyperlink to the Excel document), both as amended from time to time, are considered Cardinal Health Brand products for purposes of this Program (“Cardinal Health Brand products”).
Any product not listed above is not considered a Cardinal Health Brand product and is instead considered a National Brand product.
Members are also eligible for an early purchase benefit (“Early Purchase Benefit”). This means purchases of Cardinal Health Brand products within the first 90 days of confirmation into the Program are eligible for additional CH Dollars as described below in the Early Purchase Benefit section. Membership in the Program also allows members to access any other benefit or offer associated with, or advertised as being part of, the Program, as available from time to time. Benefits and offers may be available to all Members, Members in a particular tier, or only selected Members.
The Terms and Conditions (including Cardinal Health Canada’s ability to terminate or modify) apply to all aspects of the Program, including the Early Purchase Benefit and any additional benefit or offer associated with or advertised as being part of the Program, unless specifically stated otherwise.
The Program offers three (3) membership tiers which are determined based on Member’s purchases with Cardinal Health Canada during the preceding year, as set out in the chart below.
Applicants will be notified within 5 business days of applying for the Program whether their application has been confirmed and, if confirmed, their tier level and the date their Membership with the Program begins.
Tiers are determined annually. The initial membership tier is determined based on a Member’s total level of Qualifying Purchases for the one year preceding their membership in the Program.
A year in the Terms and Conditions refers to 365 days (regardless whether the year contains a leap day). After the first year of being in the Program, subsequent membership tier is determined based on Qualifying Purchases during the preceding year.
Even once a tier has been designated for a Member, the applicable tier and benefits remain subject to change by Cardinal Health Canada if any re-calculation is required (e.g. due to product returns, error).
The chart below sets out the calculation of the CH Dollars for a Member based on its increase in purchases compared to the preceding year. The benefit described in this chart is not available to members who do not meet the minimum purchase level for the preceding year.
Silver |
Gold |
Diamond | |
Percentage applied on increase in purchase of Cardinal Health Brand products compared to preceding year |
10% |
11% |
12% |
Percentage applied on increase in purchase of National Brand products compared to preceding year |
1% |
1% |
1% |
Example below:
Cardinal Health Brand Products |
National Brand Products |
Total | |
Member’s purchases in preceding year |
$3000 |
$50,000 |
$53,000 |
Member’s purchases in coming year |
$28,000 |
$100,000 |
$128,000 |
CH Dollars earned = increase in purchases x applicable percentage (based on tier level for preceding year – silver in this case) |
$25,000 x 10% = $2500 |
$50,000 x 1% = $500 |
$3000 |
The chart below sets out the calculation of the CH Dollars for the Early Purchase Benefit, which are in addition to those described in the chart above. The benefit described in the chart below is available to all Members upon confirmation into the Program, regardless of their purchase level during the preceding year.
|
Early Purchase Benefit |
Percentage applied on increase in purchase of Cardinal Health Brand products during first 90 days of membership in Program compared to preceding 90 days |
3% to maximum |
Unless noted otherwise at the time of purchase or as set out in these Terms and Conditions, as amended from time to time, Qualifying Purchase means all products (excluding custom packs for AccelerateTM Members) purchased or leased by Member directly from Cardinal Health Canada via the online portal or through a Cardinal Health Canada account representative or through customer care (via phone, fax or e-mail) for sale to Member’s own customers. For greater certainty, taxes, service and handling fees, freight charges, returns, discounts, rebates, allowances and other adjustments are excluded.
The following are not considered a Qualifying Purchase:
Further, unless explicitly indicated otherwise, any product included in the calculation of a Member’s Qualifying Purchase for this Program may be ineligible for another promotion.
The date of calculation for a Qualifying Purchase is determined based on the Cardinal Health Canada invoice date (not when Customer orders product). Any order prior to confirmation of membership in the Program is considered part of preceding year’s purchase to determine tier level and is not included as a Qualifying Purchase to determine CH Dollars.
Member’s personalized dashboard will display the total amount of CH Dollars a Member (1) currently has as well as (2) is projected to have at the end of the membership year if spending on Cardinal Health Brand and National Brand products continues at the same rate and proportion. CH Dollars and any other reward must be redeemed within 2 years of CH Dollars or other reward being earned.
Cardinal Health Canada’s records and systems shall be conclusive for purposes of determining Qualifying Purchases, tiers, CH Dollars, benefits and any other aspect of this Program. In the event of any inconsistency between the information displayed on a Member’s personalized dashboard and in Cardinal Health Canada’s records, the latter governs. In the event of any error for any reason or need for re-calculation, Cardinal Health Canada can reverse, rescind or correct any CH Dollars awarded to the Member (even if already redeemed) and otherwise update a Member’s personalized dashboard.
For orders which are not consistent with a Member’s regular business model, activities or purchasing history or in the event of certain corporate structure changes, Cardinal Health Canada can, at its discretion, adjust calculations including either excluding orders or products from being calculated as a Qualifying Purchase or combining purchases (including past purchases) from multiple accounts to ensure calculation of rewards is determined appropriately. Some examples below:
One CH Dollar can currently be used as the equivalent of $1 in Canadian currency when redeemed in accordance with the Redemption Process section. The accumulation of CH Dollars does not entitle Members to any vested rights and, in accumulating CH Dollars, members may not rely upon the continued availability of any reward grid, tier, equivalency amount or other benefit. Changes to any of these items may affect CH Dollars that a member has already accumulated as well as any current or future accumulation of CH Dollars. CH Dollars have no cash, monetary or other value and cannot under any circumstances form the basis of a monetary claim against Cardinal Health Canada.
CH Dollars are redeemed through the same process as regular orders conducted via the online Cardinal Health Canada portal and, unless specified or permitted otherwise, CH Dollars can be used towards new purchases of products (including products on sale), as well as towards services and taxes associated with such purchases, but cannot be used for any purchases not conducted using the portal and cannot be combined with other offers or used towards an existing balance.
CH Dollars from the Early Purchase Benefit are calculated and earned 90 days after membership in the Program begins, while other CH Dollars are calculated and earned after each year of membership in the Program. CH Dollars can be redeemed as soon as they are earned. Cardinal Health Canada may cancel, without any notice or compensation to Member, all CH Dollars in an account if the Member has not accumulated or redeemed any CH Dollars for a period of two consecutive years. Unless extended, the Program terminates 3 years after Program launch (terminates on August 12, 2023). CH Dollars do not accrue and cannot be earned once the Program terminates and CH Dollars cannot be redeemed beyond one year after Program termination.
Cardinal Health Canada may, but is not required to, notify Member via e-mail or on their personalized dashboard or otherwise, details regarding expiry of Member’s CH Dollars.
Redemption of CH Dollars is subject to Customer continuing to be a Member and their Customer account being in good standing. If Customer ceases to be a Member and/or their account is not in good standing, Cardinal Health Canada can, at its discretion, suspend or terminate their Program membership or any part of their membership, including accrual or redemption of CH Dollars.
CH Dollars are awarded to the Member (the account holder who purchased the Qualifying Purchases) and not to Member’s employee nor any individual. Membership in the Program, as well as CH Dollars, cannot be transferred or assigned without Cardinal Health Canada’s written consent, nor exchanged for cash.
To the extent Member is subject to any law or other requirement which results in Member being prohibited or restricted from participating in this Program, or being subject to any disclosure or reporting requirement arising from participation in this Program, whether generally or in relation to certain products, Member shall comply with all such requirements, including notifying Cardinal Health Canada regarding any product(s) which should be excluded in the calculation of Member’s Qualifying Purchase (e.g. any products reimbursed under a public program which are prohibited by that program’s rules from being included in any incentive program). Member shall indemnify, defend, and hold harmless Cardinal Health Canada, its affiliates and their respective officers, directors, employees and agents from and against any claim or liability related to the Member’s failure to comply with this provision.
Member is responsible for all applicable taxes in relation to participation in the Program, including earning and redeeming CH Dollars.
OPTIFREIGHT® SERVICE TERMS AND CONDITION
Cardinal Health Canada Inc. (“Cardinal Health”), acting in its capacity as a transportation broker, and pursuant to this OptiFreight® Service Terms and Conditions (“Terms”), grants the ACCELERATE™ or AcceleratePRO™ Program Diamond status Member (“Diamond Member”) a non-exclusive non-transferable right to use the OptiFreight® freight management program (“Services”), solely for the Diamond Member’s business purposes, only in accordance with and subject to the Terms. The Terms govern the Diamond Member’s access and use of the Services, and Cardinal Health reserves the right, in its sole discretion, to make updates or changes to the Terms at any time. All changes are effective immediately upon posting to the ACCELERATE™ or AcceleratePRO™ Program website. Continued use of the Services following the posting of revised terms will indicate the Diamond Member’s acknowledgment and agreement to be bound by the revised Terms. Diamond Member is advised to regularly review any applicable terms and conditions. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages at the ACCELERATE™ or AcceleratePRO™ Program website.
1. Electronic Contracting. By accessing and using the Services, Diamond Member agrees to contract electronically with Cardinal Health and agree to these Terms. Diamond Member agrees that these electronic Terms combined with his/her act of using the Services, have the same force and effect as his/her written signature and satisfy any laws that require a writing or signature, including any applicable Statute of Frauds. Diamond Member further agrees that it will not challenge the validity, enforceability, or admissibility of these Terms on the basis that it was electronically transmitted or authorized. Diamond Member further acknowledges that it has had the opportunity to print the Terms.
2. Services. The Services shall include: (a) Small Parcel Service. Cardinal Health shall offer the Diamond Member discounted rates and services through its carrier partner, Purolator Inc. (“Small Parcel Carrier”). Cardinal Health will endeavor to provide the Diamond Member with a rate reduction off of the standard rates charged by the Small Parcel Carrier (“Targeted Small Parcel Savings”). The Targeted Small Parcel Savings shall be applicable on small parcel shipments that conclude within Canada and that do not require special handling or expedited/guaranteed routing. (b) Logistics Solutions Freight Services. The pricing for less-than-truckload (LTL), truckload and specialty solutions (“Logistics Solutions”) shipments and any terms not set forth herein, will be mutually agreed upon between the parties at the time of shipment. In order to request Logistics Solutions Services, Diamond Member shall contact the Cardinal Health’s OptiFreight Logistics Solutions support team at 1-800-955-0726. Diamond Member shall be responsible for providing Cardinal Health with timely and accurate delivery instructions, including, but not limited to, the description of the cargo to be shipped and any special handling requirements necessary to satisfy Diamond Member’s delivery requirements. All equipment and transportation will be provided by the selected Logistics Solution carrier (together with the Small Parcel Carrier, “Carrier”).
3. Diamond Member Requirements. Diamond Member represents and warrants that in order to maximize the Targeted Small Parcel Savings for outbound shipments under the Services, the Diamond Member will utilize the Services via the assigned Account Number.
4. Freight Payments. Diamond Member shall pay Cardinal Health for all shipments facilitated by Cardinal Health through the Services. Subject to Diamond Member’s obligation to first pay Cardinal Health for shipments as set forth herein, Cardinal Health shall directly pay the Small Parcel Carrier for Diamond Member Small Parcel shipments that use the Account Number and all Logistics Solutions shipments facilitated by Cardinal Health through the selected Logistics Solutions Carrier. 5. Payment Terms. Cardinal Health will invoice Diamond Member for the Carrier Services provided and payment terms shall be thirty (30) days from date of invoice. Past due invoices will be assessed interest at 1.5% per month (18% annual) rate or the highest amount allowed by law, if lower. In addition, and without limiting any other remedies to which Cardinal Health may be entitled, Diamond Member’s failure to make payment when due may result in immediate cessation of the Services and access to the discounted rates provided pursuant to these Terms and/or Logistics Solutions Services until payment is made. Diamond Member must raise any invoice disputes within forty-five (45) days of the invoice date (an “Invoice Dispute Notice”). Diamond Member acknowledges the importance of promptly identifying and attempting to reconcile any records and disputes, and acknowledge that the ability of all parties involved to investigate such claims would be materially prejudiced by the passage of time, transition and departures of relevant personnel, and impracticability or impossibility of sourcing relevant supporting documentation and business records. Therefore, Diamond Member’s failure to timely submit an Invoice Dispute Notice will irrevocably and unconditionally waive and release its right to dispute such amounts invoiced by Cardinal Health at a later date. The Invoice Dispute Notice must specify the dispute amount and provide sufficient detail in order for Cardinal Health to verify the merits of the dispute. Upon receiving Diamond Member’s Invoice Dispute Notice, Cardinal Health will work to resolve any discrepancies or provide additional documents supporting its invoice.
6. Term and Termination. These Terms will remain in full force and effect as long as the Diamond Member maintains its membership status under the ACCELERATE™ or AcceleratePRO™ Program. In the event the Diamond Member losses its membership status under the ACCELERATE™ or AcceleratePRO™ Program, the Diamond Member’s access or use of the Services shall terminate with immediate effect. Diamond Member shall not be entitled to the Services from the effective date of such termination, and any future shipments following the effective date of termination that use the Account Number shall be at the Carriers’ list price and Diamond Member shall not be entitled to the discounts set forth under the Services. Upon written notice, and without liability, Cardinal Health shall be entitled to immediately terminate the Services if the shipping agreement between a Carrier and Cardinal Health terminates or expires, if a Carrier refuses to extend Cardinal Health discounts for shipments related to Diamond Member, if there is a decrease in the discounts provided thereunder, and/or if there is any other substantial change in terms of such agreement.
7. Standard of Performance, Insurance, and Liability Limitation. Diamond Member acknowledges and agrees that Cardinal Health will be acting in a broker capacity only, and the contractual relationship for the shipment of goods will be directly between Diamond Member and the Carrier. Further, Diamond Member acknowledges and agrees that Cardinal Health has no liability for Carrier selection as determined by Cardinal Health for Diamond Member. Accordingly, the terms and conditions of shipment, other than for the discounted rates extended hereunder, shall be the Carriers’ then-current standard terms and conditions of shipment. Cardinal Health shall provide a copy of such terms and conditions to Diamond Member upon Diamond Member’s request. Diamond Member acknowledges that it is customary for a Carrier to significantly limit its liability in standard terms and conditions and that Diamond Member is responsible to ensure that goods are adequately insured during transit and storage. Upon Diamond Member’s request, Cardinal Health shall provide reasonable assistance to Diamond Member in the recovery of claims of loss, damage, delay, mis-delivery, or non-delivery (“Cargo Claims”) from a Carrier; however, Cardinal Health itself shall have no liability to a Carrier or Diamond Member or any other person for Cargo Claims or any other injury, damage or expense in any way directly or indirectly associated with the shipment of goods as contemplated herein. Furthermore, notwithstanding Cardinal Health’s assistance in reconciling freight invoice disputes due to invoice errors, Cardinal Health shall have no liability to a Carrier for payments related to shipments for which Diamond Member has failed to pay Cardinal Health. Diamond Member shall provide such signed authorization letters to a Carrier as Cardinal Health shall reasonably request confirming Cardinal Health’s role as Diamond Member’s freight management agent/broker and Cardinal Health’s limited liability hereunder. Cardinal Health shall have no liability arising out of or related to any third-party billing errors or fraudulent acts against Diamond Member. Diamond Member shipments that do not designate a declared value are limited to a maximum recovery per the Carrier standard terms and conditions upon proof of value of the shipment. If Diamond Member declares value of the shipment, then additional declared value coverage is subject to Carrier declared value fees. IN NO EVENT SHALL CARDINAL HEALTH BE LIABLE WHETHER IN CONTRACT OR TORT OR OTHERWISE FOR: ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, OR SPECIAL DAMAGES OR LOSSES OF ANY NATURE, INCLUDING, WITHOUT LIMITATION, LOST REVENUE, LOST PROFITS OR LOST BUSINESS; OR FOR ANY LIABILITY RELATED TO CARDINAL HEALTH’S PERFORMANCE OR FAILURE TO PERFORM THE SERVICES OFFERED UNDER THIS AGREEMENT (EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW).
8. Confidentiality. Diamond Member agrees that all business, technical and financial information obtained from Cardinal Health through the Services is the confidential property of Cardinal Health (“Confidential Information”). Except as expressly allowed under the Terms, Diamond Member shall hold in confidence and not use or disclose any Confidential Information to any other party. Diamond Member may disclose Confidential Information to its personnel who have a legitimate “need to know,” have been advised of the obligations of confidentiality under these Terms and are bound to the obligations of the confidentiality substantially similar to those set out in these Terms. The foregoing nondisclosure obligation shall not apply to information that the Diamond Member can document was known to it prior to disclosure, or has entered the public domain and is generally available to the public without a breach of these nondisclosure obligations, or to disclosures which are required by law or in legal proceedings. Diamond Member will, upon the termination or other notice from Cardinal Health, return all tangible manifestations (including copies and reproductions) of Confidential Information received by Diamond Member pursuant to the Services. Diamond Member shall use best efforts to prevent unauthorized use or disclosure of the Confidential Information and shall use protective measures no less stringent than those used by the Diamond Member in its own business to protect its own confidential information. The confidentiality obligations shall survive the expiry or termination of the Services.
9. Governing Law. Diamond Member expressly agree that the Terms and any dispute, claim, action, cause of action, issue, or request for relief between the parties arising out of or relating to these Terms (collectively “Disputes”) will be governed by and construed in accordance with the laws of the Province of Ontario, without giving effect to any conflict of laws principles that may provide the application of the law of another jurisdiction. Any Disputes between the parties shall be resolved exclusively in the courts of Toronto, Ontario, provided that Cardinal Health will always be permitted to bring any action or proceedings against the Diamond Member in any other court of competent jurisdiction.
10. General Provisions. These Terms, or any documents referenced herein, constitute the entire agreement between the Diamond Member and Cardinal Health with respect to the subject matter hereof, and these Terms supersede and replace any and all prior oral or written understandings or agreements between Cardinal Health and the Diamond Member regarding the Services. Nothing contained in these Terms creates any agency, partnership, or other form of joint enterprise between the Diamond Member and Cardinal Health. Cardinal Health’s failure to enforce any right or provision in these Terms will not constitute a waiver of such right or provision or of any other rights or provisions in these Terms. If a court or tribunal should find that one or more rights or provisions set forth in these Terms are invalid, the Diamond Member agrees that the remainder of the Terms will remain in full force and effect and that the invalid provision will be enforceable to the fullest extent permitted by law. Cardinal Health will amend or replace such provisions with ones that are valid and enforceable, and which achieve, to the extent possible, its original objectives and intent as reflected in the original provisions. The headings of the sections of the Terms are inserted for convenience only and shall not constitute a part hereof or affect in any way the meaning or interpretation of the Terms.
These Terms and Conditions constitute the entire agreement between Member and Cardinal Health Canada and supersede any and all prior agreements and any other understanding regarding any incentives for the Customers. In the event of conflict, unless explicitly stated otherwise, the Terms and Conditions of the Program posted on www.shop.cardinalhealth.ca prevail over the contents of any brochure, statement or other communication regarding this Program. By joining the Program, you acknowledge, agree, and consent to be bound by these Terms and Conditions and the Cardinal Health Canada Privacy Policy (see link to privacy policy). Any notice regarding this Program is deemed to be provided on the day it is posted on Cardinal Health Canada’s portal at www.shop.cardinalhealth.ca.
All decisions and interpretations made by Cardinal Health Canada regarding the Program are final and binding, including what constitutes a Qualifying Purchase, what is considered a Cardinal Health Brand product, the calculation or redemption or expiry of rewards, membership eligibility, and any other aspect of the Terms and Conditions. The Program cannot be combined with other promotions, unless explicitly stated otherwise.
Cardinal Health Canada reserves the right, in its sole discretion at any time and without advance notice, to unilaterally terminate, withdraw, suspend, restrict or otherwise modify the Program, in whole or in part, including what constitutes a Qualifying Purchase, what is considered a Cardinal Health Brand product, the calculation or redemption or expiry of rewards, the characteristics or attributes of a CH Dollar, membership eligibility, membership conditions, Member obligations, termination of the Program, and any other aspect of the Terms and Conditions, even if such modification impacts the value of CH Dollars already accumulated or being accumulated. The most current Terms and Conditions shall be available on www.shop.cardinalhealth.ca.
If any modification to the Program is unacceptable to the Member, then Member’s sole recourse is to terminate participation in the Program, by way of notice to Cardinal Health Canada. If Member continues to participate, such participation constitutes Member’s binding acceptance of the modification.
Membership in the Program is a privilege and Cardinal Health Canada may, in its sole discretion at any time and without compensation, suspend, revoke or limit a Member’s membership in the Program for failing to comply with the Terms and Conditions, misrepresenting any information, abusing or acting with intent to abuse the Program, engaging in any action deemed by Cardinal Health Canada to be deleterious to it, or if Member becomes insolvent or bankrupt. Once a person is no longer a Member in the Program, any CH Dollars they may have had in their account is void without any compensation.
AcceleratePROTM (independent surgical centre) Members are not eligible for CH dollars on purchases of products that they receive reimbursement for by insurers or that they charge to patients. AcceleratePROTM (independent surgical centre) Members are responsible for contacting Cardinal Health to adjust their CH Dollars accordingly.
At all times, Members are solely responsible for remaining knowledgeable about, and in compliance with, applicable laws, orders, regulations, directions, restrictions and limitations of any government having jurisdiction over the Member, the Terms and Conditions, as amended from time to time, and their CH Dollars amount and expiry details.
BY PARTICIPATING IN THE PROGRAM, YOU AGREE CARDINAL HEALTH CANADA, ITS AFFILIATES AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES AND AGENTS SHALL HAVE NO RESPONSIBILITY OR LIABILITY FOR ANY CLAIM, LOSS, COST OR EXPENSE (INCLUDING LEGAL FEES), INCLUDING ANY INCIDENTAL, INDIRECT, SPECIAL, PUNITIVE, EXEMPLARY, OR CONSEQUENTIAL DAMAGE (COLLECTIVELY, "LOSSES AND DAMAGES"), DIRECTLY OR INDIRECTLY RELATED TO THE PROGRAM, INCLUDING ANY TERMINATION OF THE PROGRAM OR AMENDMENT TO THE TERMS AND CONDITIONS OF THE PROGRAM. THE FOREGOING APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, NEGLIGENCE, TORT, STRICT LIABILITY OR ANY OTHER BASIS. IN NO EVENT SHALL CARDINAL HEALTH CANADA AND ITS AFFILIATES' MAXIMUM COMBINED AGGREGATE LIABILITY FOR ANY CAUSE WHATSOEVER IN ANY CALENDAR YEAR ARISING OUT OF OR IN CONNECTION WITH ANY OF THE MATTERS DESCRIBED ABOVE EXCEED ONE HUNDER DOLLARS CANADIAN ($100 CAD).
If Member believes any information in their personalized dashboard or otherwise relating to the Program is in error, Member shall notify Cardinal Health Canada in writing within 30 days of such information being posted, otherwise Member shall be deemed to agree to the information.
In the event of a dispute arising in connection with the Program, prior to commencing any litigation or other legal proceeding, Cardinal Health Canada and the Member shall each designate and make available a senior executive and, for at least thirty (30) days following notice from one party to the other of the existence of such a dispute, make a good faith effort to resolve such dispute.
Any claim or dispute relating to or otherwise involving the Program shall be governed and construed in accordance with the laws of the Province of Ontario without regard to its conflict of laws rules. The parties waive any right (a) to a trial by a jury or (b) to participate in a class action in court or in class-wide arbitration, whether as a class representative, class member or otherwise. Except for the arbitration provision below, all interpretations of the Program shall be at the sole discretion of Cardinal Health Canada and will be based upon the English language version.
Members expressly agree that, unless elected otherwise by Cardinal Health Canada, any dispute regarding these Terms and Conditions, including validity, existence, binding effect, interpretation, performance, breach or termination shall be referred to and finally determined, to the exclusion of the courts, by a single arbitrator. The arbitration shall take place in Toronto, Ontario, in English and be governed by and subject to the Ontario Arbitration Act. The arbitration shall be conducted in strict confidence with no disclosure to any person of the fact of the dispute or any aspect of the dispute except as necessary for resolution of the dispute. The arbitrator shall not consolidate more than one person's claims, and may not otherwise preside over any type of representative or class proceeding.
If any provision of these Terms and Conditions is invalid or unenforceable, such provision shall not affect the validity and enforceability of the remaining Terms and Conditions. In the event of any inconsistency between the English and French versions of the Terms and Conditions, the English version governs.
This material contains proprietary information and is the property of Cardinal Health Canada. No part may be copied, used or disclosed except with the written permission of Cardinal Health Canada.
© 2023 Cardinal Health Canada Inc.
Schedule A
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